CANCELLATION NOTICE

The present contract under Article 32 of the Tourism Code does not provide the right of withdrawal pursuant to the Legislative Decree of 6 September 2005, No 206 for contracts concluded at a distance. However, cancellation of the booking is possible, and must be sent in working days (Monday to Friday from 09.00 to 19.00) prior the arrival, which does not include the day of arrival itself and the one of the notification itself. The notification must be sent through the Reserved Area, pressing “Request Cancellation” in the booking details.

CANCELLATIONS VALID FOR RESERVATIONS OF LEASE WITH MAXIMUM DURATION OF 4 WEEKS

The cancellation of a booking, even if replaced by another one, has the following penalties:

*In case of cancellation of the stay for documentable and verifiable reasons, these penalties can be covered by the EuropAssistance Insurance policy signed at the reservation time, as regulated by the “Cancellation Insurance Conditions“.**The “EV Reservation fees” are never refundable.